Privacy Policy

What we collect

To run AI Visibility Lite we collect only what the product needs:

• Email address — to grant the free check allowance, bind and restore your paid check balance.
• Check inputs — brand, optional domain/aliases/competitors, and buyer questions you submit.
• Check outputs and technical logs — model/engine ids, timestamps, truncated excerpts needed to show results, wallet/ledger events, and short-lived server logs for security and debugging.
• Bot-protection signals — e.g. Cloudflare Turnstile tokens and coarse client IP used only for free-tier abuse limits.

We do not collect or store payment card details. Payments are processed by Waffo (Waffo.com Limited) as merchant of record under Waffo’s own privacy policy.

How we use your email

• Issue the free check allowance (3 as shown in the product).
• Bind, look up, and restore your paid check balance (login / recovery of checks).
• Waffo, as merchant of record (MoR), sends your purchase receipt.

We do not sell your email or other personal data to third parties. The app sends no email.

OpenAI and Perplexity

When you run a check, the content you submit (brand, questions, and related fields) is sent to OpenAI and Perplexity via their official APIs so they can return answers. Those providers process the data under their own terms and privacy policies. We do not use your submissions to train our own models.

Analytics and cookies

We may use self-hosted analytics (e.g. Umami) that does not rely on advertising cookies. Any cookies we set are strictly functional (for example bot protection or a short session). We do not run third-party ad trackers that follow you across sites.

Retention

Wallet and order records are kept while needed to provide your remaining checks and for accounting/dispute handling. Result payloads and server logs are kept for a short rotation window, then deleted or anonymized. Exact TTLs may tighten as the probe matures; we will update this page if retention changes materially.

Deleting your data

Email contact@clioos.com from the address you used with the product and ask us to delete your email-bound wallet, orders, and stored check history. We will confirm by reply. Deleting your data also removes unused paid checks; request a refund first if eligible — see the Refund Policy.

Changes

If this policy changes materially, the updated version will be posted on this page with a new date.

Contact

Privacy questions: contact@clioos.com.